FAQs
đď¸ Orders & Payments
Q: How do I place an order on Qona?
A: Simply select your size, add your desired pieces to the cart, and proceed to checkout. We accept all major cards, UPI, wallets, and net banking.
Q: Can I modify or cancel my order once placed?
A: If your order hasnât been shipped, weâll try our best to help. Drop us a line at worldofqona@gmail.com within 4 hours of placing the order.
đŚ Shipping & Delivery
Q: How long will it take for my order to arrive?
A: Orders typically reach you within 3â7 working days depending on your location.
Q: Do you offer international shipping?
A: Yes! we do ship outside of India. You can select the international sign to switch to a global website.
Q: How can I track my order?
A: Once dispatched, youâll receive a tracking link via SMS and email.
đ Sizing & Fit
Q: How do I choose the right size?
A: Our Size Guide is available on every product page. Still unsure? Reach out to us on Instagram or emailâweâll help you find the perfect fit.
Q: Do your clothes cater to different body types?
A: Absolutely. Qona is size-inclusive and our styles are thoughtfully tailored to celebrate real bodies in all shapes and sizes.
đ Returns & Exchanges
Q: What is your return policy?
A: We offer easy returns or exchanges as long as the tags are intact and the product is unworn.
Q: How do I initiate a return or exchange?
A: Head to our Returns/Exchange [worldofqona@gmail.com] and fwrite to us. Our team will guide you through the process.
𧾠About the Brand
Q: What makes Qona different?
A: Qona blends functionality with fashionâdesigned to move with you from AM to PM. Our clothes are versatile, comfortable, and created to empower women at work and beyond.
Q: Where are your clothes made?
A: All our pieces are proudly designed and crafted in India, with a sharp focus on quality, detail, and ethical sourcing.
đ Gifting & Collaborations
Q: Can I send Qona as a gift?
A: Yes! You can opt for a gift card or surprise someone with a curated Qona Gift Card. Personalised notes and goodies included.
Q: How can I collaborate with Qona?
A: Creators, stylists, and professionalsâletâs connect. Write to us at Worldofqona@gmail.com.
đŁ Community & Features
Q: I wore Qona and loved itâcan I be featured?
A: Yes! Tag us on Instagram @worldofqona and use #MyQonaStyle. We regularly feature our amazing community.
Q: How do I stay updated on new drops and offers?
A: Subscribe to our newsletter and follow us on Instagram for the latest on style, events, and behind-the-scenes sneak peeks.
More than a wardrobe, Qona is your canvasâa space for self-expression, creativity, and individuality.
Mission
We lead with innovation, blending fashion and function to create globally inspired collections. Through purposeful branding and meaningful partnerships, we are committed to enriching the lives of our customers, our community, and our teamâone empowering outfit at a time.
Vision
Our vision is to inspire a global movement where every woman feels empowered to own her story, her style, and her space. By offering fashion that is both accessible and aspirational, we aim to become the voice of the new-age womanâbold, authentic, and unapologetically herself.
From the Desk of the FOUNDER
At the intersection of passion and purpose, Qona was bornânot as a business, but as a bold movement to reshape the narrative of modern fashion. I founded Qona with one unshakable belief: that a womanâs wardrobe should rise to meet the power of her ambition. Our mission was never just to design clothesâit was to create a space where style becomes a tool of self-expression, and where every thread speaks to confidence, strength, and individuality. Qona is for the woman who leads with intent, lives without compromise, and refuses to be defined by convention. Every piece we craft is a celebration of her journeyâversatile, empowering, and uncompromising in quality and purpose.This is not just fashion. This is a declaration.A declaration that style can be strong. That elegance can be fearless. That fashion can, and should, move with the woman who moves the world. Welcome to Qonaâwhere ambition is always in style.
